Processing and Shipping

At Third Coast Stone, we understand the importance of timely delivery and strive to provide accurate processing and shipping times for our valued customers. Please note that the following information applies to standard orders and may vary for custom pieces.

Processing Times

For standard orders, our processing time is typically 3-5 business days. During this time, our team carefully prepares your order, ensuring that each item meets our high standards of quality and craftsmanship.

For custom pieces, please allow for a longer processing time of 7-10 business days. Custom orders require additional attention to detail and may involve unique specifications or designs. We appreciate your patience as we create a one-of-a-kind piece just for you.

Shipping Times

Once your order has been processed, we strive to ship it to you as quickly as possible. Our standard shipping time is also 3-5 business days. This allows for efficient and reliable delivery to your desired location.

For custom pieces, please allow for a longer shipping time of 5-10 business days. These unique items may require special packaging or handling to ensure their safe arrival. We appreciate your understanding as we take the necessary precautions to protect your custom order during transit.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with tracking information. This will allow you to monitor the progress of your package and estimate its arrival date. If you have any questions or concerns regarding the status of your order, please don't hesitate to contact our customer support team.

Contact Us

If you have any further questions or need assistance with your order, our dedicated customer support team is here to help. You can reach us by phone at (847)260-5940 or by email at support@selectsurfaces.net. Our team is available during regular business hours to provide prompt and knowledgeable assistance.

Thank you for choosing Third Coast Stone. We appreciate your business and look forward to serving you with our high-quality stone products.